Job Description

Pathways 2 Solutions

Job Title: Human Factors Engineer

Pathways 2 Solutions, Inc. (Pathways) stands apart through our unwavering commitment to creating real impact and improving the lives of Veterans. Our mission is to help other mission-driven organizations—whether in the government, nonprofit, or business sector—achieve their goals. Our diverse team includes expert leaders, communicators, program managers, and technology specialists. We excel in technology implementation, tech scouting, and the latest communications and digital media techniques, joining forces to develop innovative strategies for our clients.

Our approach is rooted in leveraging cutting-edge solutions and bringing together the best people to drive lasting results. That’s where you come in. If you’re passionate about making a difference, thrive in collaborative and innovative environments, and want to help transform organizations for the better, Pathways is the place for you.

Pathways is hiring a Human Factors Engineer to support program management office projects for a portfolio of work focused on healthcare digital services, communications, and training.

Job Purpose: We are seeking a Human Factors Engineer to support the Department of Veterans Affairs. In this role you will design products, systems, and environments to improve how people interact with them. You will apply your knowledge of human behavior and capabilities to make products and systems safer, more efficient, and more effective. 

You will focus on enhancing the interaction between systems and human users to optimize usability, performance, and user satisfaction, often possessing expertise in ergonomics, cognitive psychology, and systems engineering. Your technical expertise will inform the entire matrixed, cross-functional teams and managing activities to deliver positive end-user experiences in patient homes, and community locations.

Duties & Responsibilities:

• Design, develop, and implement human performance research, investigation, or analysis protocols.
• Assess the user interface or usability characteristics of physical and/or software-based systems, enhancing and modifying those designs as necessary.
• Must be able to utilize ergonomic principles to optimize usability, cost, quality, safety, or performance.
• Research and design user interfaces to meet customer requirements.
•  Perform user-focused testing and designing of the system to enhance the user's experience.
• Ensure ergonomic principles are used to optimize usability, cost, quality, safety, and performance, and are appropriately utilized across teams.
• Design intuitive interfaces and ensure compliance with human factors standards. 
• Advocate for end-user needs in collaboration with other professionals. 
• Collect data through observation, interviews, or surveys. 
• Provide technical support to clients. 
• Stay current with the latest trends, tools, and best practices in human-centered design and user experience design.
• Perform other duties that may arise within the scope of the task order.

Minimum Qualifications:

 

• Bachelor's Degree in relevant fields, such as industrial or systems engineering, psychology, computer science, or computer science & engineering.
• Strong knowledge of human factors engineering concepts, methodologies, and best practices.
• Experience working in a collaborative environment.
• Excellent communication and collaboration skills, with the ability to work effectively with cross- functional teams and stakeholders.
• Strong problem-solving skills and attention to detail.
• Proven ability to lead multiple teams in a collaborative environment.
• Proven experience leading user research and applying insights to inform design decisions.
• Demonstrated team management and leadership skills.

Preferred Qualifications:

 

• Master's Degree with 5+ years of experience or PhD in a relevant field, such as industrial or systems engineering, psychology, computer science, or computer science & engineering

Work Environment and Physical Requirements:

Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel: depending on client requirements, expect up to 15% travel time for the position.

Pathways is dedicated to fostering an inclusive environment and to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email our HR Director, Terri Baxter, at

terri.baxter@pw2s.com

.

Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa.

Pathways is an equal opportunity, affirmative action employer. Women, minorities, veterans, and people with disabilities are encouraged to apply.

At Pathways no one works in a box. We nurture and leverage individual talents and encourage our team members to continually grow. We offer creative freedom, a collaborative (and fun) environment, and an infinite variety of challenging assignments.

Compensation:

Pathways offers a collaborative work environment, a family type workplace culture, and growth opportunities in a variety of specialty areas. That means when we find good people (and they find us), they stick around for the long term.

Pathways offers a comprehensive benefits package including but not limited to health, medical, dental, vision, and 401k.

The compensation range for this position is $85,000.00 - $185,000.00. Exceptions based on experience and education.

 

Pathways 2 Solutions Inc. is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email terri.baxter@pw2s.com.

Pathways has a policy of maintaining a workplace free of drugs and alcohol. Pathways ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Pathways.

Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa.

Pathways is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals, including veterans and persons with disabilities.

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Job Tags

Full time, Work at office, Work visa,

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