ABOUT USG AND OUR DIGITAL CUSTOMER EXPERIENCE JOURNEY
USG Corporation is an industry-leading manufacturer of building products and innovative solutions highlighted by Sheetrock®, Durock®, and Securock® Brands.
Headquartered in Chicago, USG serves construction markets around the world through its Gypsum, Performance Materials and Ceilings divisions. Its wall, ceiling, flooring, sheathing, and roofing products provide solutions that enable customers to build outstanding spaces where people live, work, and play.
Capability transformation
USG is evolving its digital customer experience and translating the objective of being easiest to do business with into a sustainable technology roadmap. The digital transformation includes upgrading our technology stack and augmenting our teams, developing new digital platforms, and integrating a best-in-class eCommerce operating model to deliver exceptional customer experience from design planning to order delivery. The digital services are based on to be improved data and process models and will be provided for all our customers in the US, Canada, and LATAM.
ROLE SUMMARY
The Information Security Specialist will be a key role in the USG IT information security team, fully supporting USG’s digital transformation effort and is responsible for supporting the business transformation roadmap while ensuring USG’s IT security standards for safeguarding the environment, data, ensuring compliance with regulations, and protecting against security threats. They must ensure security controls are maintained and respond to cybersecurity risks or incidents.
USG offers a hybrid workplace. The office location is Chicago, IL. Minimal travel may be required.
DEFINITION OF THE TEAM
USG’s IT Security team is responsible for safeguarding the company's digital assets and ensuring the confidentiality, integrity, and availability of information. The team's primary responsibility is to develop and implement comprehensive security policies, procedures, and controls that align with the overall enterprise security strategy and standards to protect our assets and operations.
This team fosters a secure digital environment that supports the organization's operations, enhances trust with stakeholders, and drives business continuity through effective risk management and incident response. The IT Security team collaborates closely with various departments to understand their business needs and design security solutions that meet those requirements effectively while protecting USG. The team's work is critical to the success of the organization, as it enables secure business operations and supports the overall business strategy.
This IT security role will be dedicated to supporting our Customer Experience organization and our digital platforms. USG is evolving its digital customer experience and translating the objective of being easiest to do business with into a sustainable technology roadmap. The digital transformation includes upgrading our technology stack and augmenting our teams, developing new digital platforms, and integrating a best-in-class eCommerce operating model to deliver exceptional customer experience from design planning to order delivery. The digital services are based on to be improved data and process models and will be provided for all our customers in the US, Canada, and LATAM.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
KEY QUALIFICATIONS
Education
Required Skills
Preferred Skills
USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.
Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.
Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.
EOE including disability/veteran
Rate of pay may be adjusted based on the qualifications and experience of the candidate.
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