Job Description
Summary The Subject Matter Expert (SME) provides specialized technical expertise in support of claims review, evaluation, and documentation for disaster-related compensation. This role supports accurate assessments and development of SME reports that align with federal policy and provide a clear basis for allowable compensation determinations. SMEs play a critical role in helping claimants receive compensation for complex losses involving reforestation, mitigation, forensic accounting, structural damage, and other technical areas.
Key Responsibilities/Accountabilities - Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions.
- Disaster-related knowledge and background to accurately assess losses, damages, repairs, and replacement costs in line with subject matter areas of expertise.
- Customer service, excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.
- Proficiency in using claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.
- Proficient in assessing property and fire-related and flood-related, and other compensable damages accurately, which involves understanding the extent of damage, the required repairs, required documentation, and associated costs
Basic Qualifications - Bachelor's degree in a related field is required
- Industry-standard certification for the specific SME type is required (e.g., Professional Engineer registration for Engineers)
- A minimum of ten (10) years of combined relevant experience
- Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions
- Disaster-related knowledge and background to accurately assess losses, damages, repairs, and replacement costs in line with subject matter areas of expertise
- Excellent written and verbal communication skills, including the ability to explain technical findings and policies to claimants, FEMA staff, and other stakeholders
- Proficiency in claims management systems, databases, and technology tools that support documentation and analysis
- Must be proficient in accurately building SME reports that support eligible compensation. This includes assessing fire- and flood-related losses and other compensable damages; understanding the scope of damage, required repairs, supporting documentation, and associated costs
About Aptim APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What You Can Expect From APTIM - Work that is worthy of your time and talent
- Respect and flexibility to live a full life at work and at home
- Dogged determination to deliver for our clients and communities
- A voice in making our company better
- Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $87,000 to $110,000 per year. Compensation depends on several factors including experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace
- Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
- Life insurance
- Short-term and long-term disability insurance
- 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com)
- APTIM - Helpful Documents
- APTIM 2025 401(k) Plan Features
- Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
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Job Tags
Temporary work, Work from home,